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Care Opinion

Exceptional nursing

Posted By Matdw53

"Exceptional nursing"

About: Craigavon Area Hospital / General Medicine (2 south)

(as a staff member posting for a patient/service user),

The care that I have received if the hospital has been very good and I am very happy with the care that I am receiving. The nurses have been exceptional in delivering my care always so knowledgeable and kind performing there tasks excellent to help give me the best care possible. The doctor came round this morning and was so kind and attentive with me take ng his time to explain everything and make sure I was in the loop about the situation. They have also been very kind in making me able to get into contact with my daughters which I appreciate a lot due to the limited visiting due to coved protocols. The food has been something I have really enjoyed and I am very ahoy with the portions that I have received as it always enough to fill me. The place has been very clean with the facilities being excellent so far. I have had no issues in the hospital which is something I very much appreciate

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Responses

Response from Elizabeth Henderson, 2 South Medical Ward Manager, Acute, Southern Health and Social Care Trust nearly 2 years ago
Elizabeth Henderson
2 South Medical Ward Manager, Acute,
Southern Health and Social Care Trust

Submitted on 29/06/2022 at 20:54
Published on Care Opinion on 30/06/2022 at 09:56

Hi,

Thank you for taking the time to leave us some feedback we really appreciate it. I am glad you are happy with the care delivered to you as we do try our best to deliver good quality care. I will pass on your kind words to our medical team regarding their communication as they took time to put you at ease with the delivery of information. Unfortunately it is a very stressful time with limited visiting due to Covid. It is lovely to hear you have been able to keep good contact with your daughters. There is a wide range of options for meals and it is always good to hear when our patients enjoy the food as it is a very important part of your recovery. Thank you again for your kind feedback.

Best wishes and kind regards.

Elizabeth

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