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"Telephone appointment on diabetes"

About: Bromley Healthcare / Dietitians (Bromley)

(as the patient),


Dear Sir/Madam, 

I am writing to tell you about my experience with a phone appointment. I had a telephone appointment with the Community Dietitian from Community Dietetic Servis.

Staff attitude

Staff attitude


Anne helped me a lot.

First of all, despite my poor English, I was able to understand her very well. She carefully chose words that I could understand, and we had a long conversation with him about High Cholesterol. Her explanations have been very helpful to me. She is a soft-spoken, friendly, and understanding person. She convinced me to do some things. 

Staff skills

Staff skills

By doing what she said, I lost 3 kg in 3 weeks. I will continue to do what she said. maybe with his help, I will get my cholesterol level back to normal.

I thank her; I congratulate you for having such a helpful staff member.

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Responses

Response from Kate Stoneman, Quality Improvement Lead, Safer Care Team, Bromley Healthcare nearly 2 years ago
Kate Stoneman
Quality Improvement Lead, Safer Care Team,
Bromley Healthcare

Includes managing Patient Experience Lead

Submitted on 27/06/2022 at 17:34
Published on Care Opinion on 28/06/2022 at 08:08


Dear yilmazz,

Many thanks for taking the time to share this lovely feedback regarding the Adult Dietetics service and Anne. I am pleased to hear that your experience of the service was positive and that you found Anne to be so helpful. I have shared your feedback with the service lead for Adult Dietetics so that she is able to share with Anne.

Kind Regards,

Kate Stoneman

Quality Improvement Lead

Bromley Healthcare CIC

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