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Care Opinion

Treatment in dermatology

Posted By Ernmare

"Treatment in dermatology"

About: Royal Cornwall Hospital (Treliske) / Dermatology

(as the patient),

I registered at the clinic with a very kind, smiling Receptionist.

I had a skin lesion that needed a diagnosis by a very efficient and friendly Dermatologist, (with help from Male Nurse Dan), and possible biopsy/treatment, if  time allowed. 

After a short wait, a wonderfully efficient friendly team of nurses (Lisa Pollard and Lynne Allen) performed a minor and totally painfree operation.

I was SO grateful, and went home feeling elated! 

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Responses

Response from Leanne Knapp, Sister, Dermatology, Royal Cornwall Hospitals NHS Trust nearly 2 years ago
Leanne Knapp
Sister, Dermatology,
Royal Cornwall Hospitals NHS Trust

Submitted on 27/06/2022 at 16:12
Published on Care Opinion at 16:12

Hello Ernmare, thank you for taking the time to post feedback from your recent visit to Dermatology Unit. I am glad that you had a positive experience right through from reception to discharge. I will ensure that your thanks and feedback are shared with all the team

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Response from Holly Kiernan, Patient Experience Manager, Patient & Family Experience Team, Royal Cornwall Hospitals NHS Trust nearly 2 years ago
Holly Kiernan
Patient Experience Manager, Patient & Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 28/06/2022 at 15:54
Published on Care Opinion at 15:54

Thank you for taking the time to give us your opinion as we truly appreciate your feedback. We would love to contact you in future to help us inform decisions about our services and the way we work. This could range from small queries to larger projects so that you can be involved as much or as little as you like.

If this is something you would be interested in please contact the Patient Engagement Team at Royal Cornwall Hospitals NHS Trust on rcht.patientengagement@nhs.net or telephone 01872 252793, so that we can record your details.

Thank you again for taking the time to tell us about your experience.

Best wishes,

Holly

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