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"A and e dept. Observation "

About: Barnet Hospital

Arrived at a and e dept via ambulance following fall during the night. Ambulance response 25 mins. No waiting when I arrived at a and e. Was given blood tests, cardiac and a ct scan to my head. Was made comfortable in a bay and regular blood pressure tests etc were done throughout the night.

Had to wait for results from tests and to see a doctor to discharge me.

Was served breakfast whilst I waited.

All the while the staff worked hard and you could see their enthusiasm, albeit that the dept was not over- busy.

On seeing the lady doctor. I was asked a number of questions relating to my fall and given instructions to help my condition, in a helpful way, before I was discharged.

You hear awful experiences of a and e depts but I must say mine was anything but.

Have never visited the hospital before as I was staying with my son. I rate your a and e dept a far better experience than the one I had in my own town.

Well done. Your staff are a credit to you. Thankyou.

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Responses

Response from Barnet Hospital nearly 2 years ago
Barnet Hospital
Submitted on 28/06/2022 at 11:50
Published on nhs.uk at 12:42


Dear John, thank you for taking the time to leave such a positive review of your time in Barnet emergency department recently. We're very glad to read that you were seen quickly and made comfortable during your time in ED. We're also glad to read that you were discharged with useful advice to help your condition. We'll be sure to pass on your kind comments to our colleagues. Sending you our best wishes, the patient experience team.

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