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"My experience in hospital and out after care."

About: Pilgrim Hospital / Accident and emergency Pilgrim Hospital / Trauma and orthopaedics

(as the patient),

A bad start in A&E in March 2022 with a bimalleor ankle fracture, sitting from 12 noon to getting a bed at 3:00 am. I was taken to ward 1B and I can tell you my experience in that ward was amazing.  They looked after me so well. I wasn't able to have surgery till the swelling went down. All of the staff were very kind and helpful.  I had my operation at the end of March. I've never been so frightened, I was put at ease straight away by the team that were going into theatre to sort my broken ankle.

 Back in ward 1B for the start my recovery again the staff were brilliant. I remained there for 3 weeks. The administration were very poor and lacking in humanity (another story). My overall impression and experience with my stay on the ward was very good.

My experience as a outpatient has been a eye opening and pleasant journey, particularly the ease of Mr Yewlett my surgeon. He made me feel important as he talked about the surgery and what happens next, without rushing and clock watching . My next appointment with Mr Yewlett was just the same, assisted by Miss Harvey, who was also very pleasant. 

All we need is lots of ward 1B's and even more of Mr Yewlett 's and we would have amazing hospitals. 

Thank you 

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Responses

Response from Alun Yewlett, Consultant, Orthopaedics, United Lincolnshire Hospitals NHS Trust nearly 2 years ago
Alun Yewlett
Consultant, Orthopaedics,
United Lincolnshire Hospitals NHS Trust
Submitted on 04/07/2022 at 08:04
Published on Care Opinion at 08:04


Dear Bella8

Thank you very much for your kind feedback. These kinds of comments make a huge difference to staff morale and in particular for our junior surgeons and we are very lucky that Miss Harvey has come to learn from us as part of her training rotation.

We are very fortunate to have such excellent young surgeons choosing to come and learn from us in Lincolnshire. I hope we will be able to persuade them to come back in the future as well when they have completed their training!

It is a privilege to be able to do what we do and it was a pleasure to have been able to help you with your injury. Wishing you all the best for a speedy and full recovery.

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