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"Good nurses but the Pharmacy is appalling "

About: Royal Devon & Exeter Hospital (Wonford)

Was phoned to be told my father was being discharged @10am, the staff knew I lived 3.5hrs away. They told me the had ordered the meds from the hospital pharmacy. Got to the hospital at @ 130pm. Told that they were still waiting for my father's meds before he could be discharged. Still waiting @ 430pm. In the end, a nurse had to go down to get them.

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Responses

Response from Royal Devon & Exeter Hospital (Wonford) nearly 2 years ago
Royal Devon & Exeter Hospital (Wonford)
Submitted on 28/06/2022 at 08:14
Published on nhs.uk at 09:38


Hello

Thank you for taking the time to share your experience at the Royal Devon and Exeter Hospital. Your comments will be passed on to the relevant department, if you would like to contact us further please do not hesitate to call our Patient advice and liaison service on 01392 402093 or via email at rde-tr.PALS@nhs.net.

Kind Regards,

Sonya I Lucky

PALS Office

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