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Fantastic service

Story from nhs.uk

"Fantastic service"

About: Basingstoke and North Hampshire Hospital

From the moment I took my Husband to A&E, we were treated with understanding and compassion, my Husband was feeling dizzy, was sat down by the Triage nurse and given an ECG, his blood pressure was low, he was moved to a side room, cannula in arm, bp taken, blood taken, nurse took information of of medication, Dr came, assessed him and said thought it was Vertigo, got the results of blood tests, all ok, Dr came again and said we could go home, after a injection and follow up tablets for seven days.

We were so impressed, by the caring efficiency of A&E, I have written a note as I think they need to know how impressed we were and thank them for their help at a stressful time.

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Responses

Response from Basingstoke and North Hampshire Hospital nearly 2 years ago
Basingstoke and North Hampshire Hospital

Submitted on 07/07/2022 at 10:36
Published on nhs.uk at 11:51

Thank you for taking the time to share your husband’s experience of our services. It is lovely to hear of the compassionate and responsive care he received. This really does reflect the high standard of care we strive to provide to all our patients.

I would like to assure you that your feedback has been shared with the emergency department team at Basingstoke and North Hampshire Hospital. I know they will be greatly encouraged by your words.

I hope your husband is making a good recovery, and thank you once again for taking the time to share your experience with us.

Kind regards

Alex Whitfield

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