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Awful experience

Story from nhs.uk

"Awful experience "

About: Luton & Dunstable Hospital

I was sent to A&E by my GP, initially waited 2 hours for bloods to be taken. Waited an appalling 9 hours before I was seen to - that to only be given a bed. A dr then came a further 2 hours later, where my condition had deteriorated further.

I will not be attending this hospital again if I can help it.

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Responses

Response from Luton & Dunstable Hospital nearly 2 years ago
Luton & Dunstable Hospital

Submitted on 21/07/2022 at 14:11
Published on nhs.uk at 18:21

We are very concerned to hear that your experience has been an unpleasant one. Please be assured that we will investigate this matter as much as we can from the information given.

We would encourage you to contact our Patient Affairs Office directly on 01582 497 002, or email complaints.officer@ldh.nhs.uk if you would like us to address any of your concerns further.

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