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Great experience 15/06/2022

Story from nhs.uk

"Great experience 15/06/2022"

About: Royal Free Hospital

When I attended my appointment at the on the date shown above.

All the staff that I came in to contact with were very friendly, kind, professional and treated me with respect and dignity.

The ortoptist I saw was excellent. She was very understanding as well.

I didn't get to see my normal consultsnt/surgeon but that was bot a massive issue for me.

The doctor we saw was also fantastic, he discharged me bit said that if things changed we could return to the clinic and have them looked at.

So overall a very satisfactory experience was had by me.

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Responses

Response from Royal Free Hospital nearly 2 years ago
Royal Free Hospital

Submitted on 23/06/2022 at 11:45
Published on nhs.uk at 18:02

Dear Nikki,

Thank you for taking the time to write to us about your experience last week. It's great to read that you found all the staff to be friendly, kind and professional and that you were treated with respect and dignity.

We can share your comments with the ophthalmology team, but if you would like us to pass the comments onto the specific people you saw, feel free to send an email with their names included to rf.patientexperience@nhs.net

The patient experience team

Royal Free Hospital

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