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"Experience of the neonatal unit"

About: Craigavon Area Hospital / Neonatal Unit Maternity care / 2 West Maternity

(as a parent/guardian),

After my 31 week scan with my consultant it transpired that my baby was measuring small so I was given steroid injections for two days and two weekly Doppler checks. Within a few days of my scan my blood pressure was raised and I was hospitalised with pre eclampsia. After three days in the SWAH it was decided that I would be transferred to Craigavon as it looked like the birth would be imminent for the safety of myself and my baby. I was highly anxious but content that I was being moved to a hospital where they had a fully functioning Neonatal Unit before delivery. 

After a night of close monitoring in Craigavon and intravenous magnesium and blood transfusion, my Baby was born at 11.59am on in April, weighing 2lb 13oz. The staff involved in my c section were collectively very caring and supportive and talked me through everything the night leading up to my section and through the procedure. Thankfully my little bundle landed and was crying which was the first big positive which lifted our hearts.
My baby was quickly taken to Neonatal Special Care where she was intensively monitored for 10 days before being moved to neonatal wards.
My positive experience of this department at Craigavon is one I feel I needed to share with others. Every member of staff - regardless of job title, made myself and my partner feel relaxed, supported and reassured that our Baby was progressing and being cared for by a staff whose work is undoubtedly a vocation. This was evident the whole time we spent there. Their dedication to their work and patients was phenomenal. Nothing was a problem and they not only helped nurture our tiny baby to a stage where we were allowed to take her home but they invested so much time to us parents, helping us cope with this terrifying ordeal which was so unexpected. They also provided lots of practical guidance to prepare us for home. 
I had two weeks in hospital (we’re the staff at 2 West Maternity ward provided me with great care) and travelled daily the next three weeks to see my baby. I would never have envisaged us finding ourselves being faced with prematurity with as a result of the baby’s poor growth and me having pre eclampsia. Leaving my baby isn’t something I thought I could do but having a three year old toddler at home without me for almost three weeks meant it was a necessity to travel. Having witnessed the way my baby was being cared for during my time as a patient who was visiting Neonatal 24/7, I knew she was in safe hands.
I could name any number of special individuals who cared for my baby but I’d be afraid to leave someone out. One staff member I have to mention is Nurse Margaret who greeted us on April 13th, attended our own and our baby's needs during her stay and helped prepare us practically and mentally for our departure on Thursday 19th May. She retires in the autumn and she will be sorely missed. I can only count my blessings that she was one of our crutches that got us through a very tough time alongside the many dedicated staff she works alongside. I found myself in tears leaving with My baby because the Neonatal Unit and staff became like a home to us where we felt safe but we knew we were well equipped to take her home and take on board all we witnessed and the advice given to help my baby continue to thrive. 

We will in the near future fund raise for this department in Craigavon as a token of thanks. 

Our Baby is now 9 weeks old and weighs a healthy 5lb 15oz. A big thanks goes out to o the staff at Craigavon for a safe delivery and great care for myself and my baby. 💕

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Responses

Response from Una Toland, Ward Manager, Neonatal Unit , Craigavon Area Hospital, Southern Health and Social Care Trust nearly 2 years ago
Una Toland
Ward Manager, Neonatal Unit , Craigavon Area Hospital,
Southern Health and Social Care Trust
Submitted on 18/06/2022 at 12:41
Published on Care Opinion at 12:41


picture of Una Toland

Dear Teachertina

Firstly, we are delighted to hear your baby is thriving so well and is now almost 6 lbs.

We are reassured to know that the support our team provided helped put you at ease in what was no doubt a frightening experience for you and your family. Going home with a premature baby can sometimes also be daunting so its good to know you felt you received both advice and practical support for this new chapter in your lives.

Thank you so much for taking time to give your feedback and I will share this with the team and Margaret who will feel very proud to read it.

Best wishes

Una Toland Ward Manager

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Response from David Grier, Consultant Paediatrician and Neonatologist, Craigavon Neonatal Unit and Blossom Children's Centre, Southern Health and Social Care Trust nearly 2 years ago
David Grier
Consultant Paediatrician and Neonatologist, Craigavon Neonatal Unit and Blossom Children's Centre,
Southern Health and Social Care Trust

I look after sick babies and children.

Submitted on 18/06/2022 at 18:23
Published on Care Opinion at 18:23


picture of David Grier

Thank you Teachertina for taking the time to tell us about your experiences of our Neonatal Unit and Postnatal Ward (2 West). We know that it can be a very scary experience for parents when their baby is admitted to the Neonatal Unit and I'm so glad that you found our staff helpful and you felt that your baby was being well looked after. I agree that Margaret is a real treasure and will be greatly missed.

I wish you and your family all the best, David.

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Response from Mary Dawson, Lead Midwife, CAH, Maternity & Women's Health, Southern Health and Social Care Trust nearly 2 years ago
Mary Dawson
Lead Midwife, CAH, Maternity & Women's Health,
Southern Health and Social Care Trust
Submitted on 19/06/2022 at 04:20
Published on Care Opinion at 04:20


picture of Mary Dawson

Firstly congratulations on the birth of your baby, it is lovely to read that your baby is thriving and doing well.

From reading your story I can only imagine how stressful this was for you, transferring from the SWAH to CAH. I am pleased to read that you felt confident and reassured by the team that were providing your care in what was a difficult time. It is lovely to read that both you and your partner were reassured and communicated to throughout this emergency situation, which resulted in the safe arrival of your baby and I can only imagine the joy in your heart to hear your little baby cry when born so young. Your complimentary feedback will be shared with all of the team within IMWH, As a unit we strive to deliver excellence in all that we do and welcome all feedback.

All the very best for the future to you and your family.

Mary Dawson

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