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"I felt that I was in safe hands throughout"

About: University Hospital Ayr / Endoscopy

(as the patient),

I visited Ayr Hospital for a Colonoscopy.

Like many patients I was nervous on the day.

From my arrival I was treated courteously and respectfully and at all times I was kept informed and felt I was in control.

The procedure was was over very quickly.  My recovery was quick, even after having opted for sedation, and nothing was too much trouble for the staff looking after me.

I was most impressed by the organisation, care and attention shown by the staff team and felt that I was in safe hands throughout. 

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Responses

Response from Hazel Hainey, Clinical Nurse Manager, Surgical Services, UHA, NHS Ayrshire and Arran nearly 2 years ago
Hazel Hainey
Clinical Nurse Manager, Surgical Services, UHA,
NHS Ayrshire and Arran
Submitted on 16/06/2022 at 09:45
Published on Care Opinion at 09:53


Good Morning muscate54 thank you for your lovely feedback about your time within our Endoscopy Unit here at Ayr. I am the Clinical Nurse Manager for the department and I am delighted to hear how safe the staff made you feel. They are a great team and as a Health Board we are extremely proud of them. I will share your feed back with them and print off your Care Opinion story for all to see.

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