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"Shocking attitude "

About: Fairfield General Hospital

Took my daughter and told both a doctor and consultant that I thought my daughter had an abscess was by both I’m wrong and made to feel stupid wouldn’t even entertain the idea so I asked if they were 100% both said yes it’s soft tissue damage well I have just been to the dentist and the dentist has confirmed that it is an abscess and she does need antibiotics.

I was made to feel like an idiot for not agreeing with them like I’m stupid and told my daughter it wasn’t a hole in her tooth it was the shape of her teeth god help anyone seeing either of these 2

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Responses

Response from Fairfield General Hospital nearly 2 years ago
Fairfield General Hospital
Submitted on 16/06/2022 at 15:00
Published on nhs.uk at 18:00


Dear Michael

Thank you for taking the time to leave your feedback. Firstly, I apologies for the experience you and your daughter had, I can see why you were not happy with this. I have passed your comments over to the team. Should you remain dissatisfied, please contact PALS on 0161 778 5665 between 09.30 hours and 16.30 hours or via email at pals@nca.nhs.uk stating you have been told to do so via the NHS website.

Kind regards

The Patient Experience Team

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