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excellent care

Story from nhs.uk

"excellent care"

About: Frimley Park Hospital (Frimley)

I went to Heatherwood eye clinic yesterday. I was treated SO kindly. Everything was explained to me in plain language. I felt very relaxed and was always made comfortable. The surgeon talked her way through the procedure which really kept me at ease. Thank you very much for your care and professionalism.

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Responses

Response from Frimley Park Hospital nearly 2 years ago
Frimley Park Hospital

Submitted on 15/06/2022 at 09:18
Published on nhs.uk at 11:59

Dear Harry,

Thank you very much for taking the time to leave such positive feedback about your recent experience at Heatherwood Hospital.

It is lovely to hear that you were so well looked after and that your experience was everything we, as a Trust, strive to deliver to every patient every day.

I shall share your message with the Ophthalmology Team.

Thanks again and kind regards,

Alex Jackson, Patient Experience Manager, Frimley Health Foundation Trust

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