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Care Opinion

Bad Service

Story from nhs.uk

"Bad Service"

About: Luton & Dunstable Hospital

The worse department in L&D, after trying hours to contact them, they pick up the phone and put it down instantly. It is a joke, and shameful. This is the care in UK? really bad experience! No one to help you, they are still blaming covid after months of settling Just Disappointing.

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Responses

Response from Luton & Dunstable Hospital nearly 2 years ago
Luton & Dunstable Hospital

Submitted on 21/07/2022 at 14:08
Published on nhs.uk at 18:19

We are very concerned to hear that your experience has been an unpleasant one. Please be assured that we will investigate this matter as much as we can from the information given.

We would encourage you to contact our Patient Affairs Office directly on 01582 497 002, or email complaints.officer@ldh.nhs.uk if you would like us to address any of your concerns further.

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