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Dedicated staff

Story from nhs.uk

"Dedicated staff"

About: West Middlesex University Hospital

I have recently had to visit A&E for blood in urine, I have had prostate cancer but now seem oK, but the staff on Major B are fantastic, very through, listen to what I had to say, and did many tests bloods etc and calmed me down, the doctor also ,during my examination found out I have a hernia ! No body else has picked this up. Fully explained to me and the doctor would do a report to my GP. Very polite and helpful staff all round, also reception were very helpful. Very busy but I was well treated .

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Responses

Response from Ayana Caprice, Patient Experience Manager, Chelsea and Westminster Hospital NHS Foundation Trust 14 months ago
Ayana Caprice
Patient Experience Manager,
Chelsea and Westminster Hospital NHS Foundation Trust

Submitted on 21/02/2023 at 16:23
Published on Care Opinion at 16:23

Dear Writer,

I apologise for the delay in getting back to you.

Thank you for taking the time out to provide us with your feedback. I will be sure to pass your kind words to the department for their consideration.

I hope all is well with you.

Best wishes,

Patient Experience Manager

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