This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"The wonderful ICATT"

About: Intellectual Developmental Disabilities /Learning Disability Services - Community / Intensive Community Assessment & Treatment Team - ICATT (North & South)

(as a staff member posting for a patient/service user),

We have worked with ICATT for a long time now and have always found them to be excellent at what they do. Whenever we call them, they are always easy to talk to. So much so Vicky the team admin just knows our voices now we don’t even have to give our names and she can still put us through to the right person.

On this occasion a lady came into one of the unplanned care beds. She was having a bad time with her physical health and that impacted on her mental health, this unfortunately caused her placement to breakdown.

Ruth really was the perfect advocate for this lady. She helped so much with the social workers. It was Ruth who found the placement for the lady to move on to. She always does her very best for the person she is working with. The whole team are just the best and we enjoy working with them

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Richard Bryant, Community Nurse, IDD Community Assessment & Treatment Team, Nottinghamshire Healthcare NHS Foundation Trust nearly 2 years ago
Richard Bryant
Community Nurse, IDD Community Assessment & Treatment Team,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 09/06/2022 at 09:20
Published on Care Opinion at 09:20


Dear moondr35

Thank you so much for providing feedback.

I'm really pleased that ICATT have been able to work positively with you whilst you supported this lady through an incredibly challenging time in her life. I will pass on your kind words to Ruth and the team.

Thanks again for taking the time to offer feedback.

Kind Regards

Richard

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k