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"It’s a lot more modern and has a comfortable vibe to the ward"

About: Bluestone Unit (In-patient wards for mental health) / Cloughmore Ward

(as a staff member posting for a patient/service user),

The last time I used this mental health facility was years ago and it was situated in St Lukes. I had a bad experience in St Lukes when I was there so it made it really hard for me to come here as I thought it I may get the same treatment as I did there but I was so wrong. Times have changed and it’s brilliant to see how much our mental health service has improved and upgraded. Here in Cloughmore it’s a lot more modern and has a comfortable vibe to the ward it doesn’t feel like a hospital setting at all just feels as if you’re at home.

I have not seen a proper consultant in years and so this year was the first time I have. I have never stopped having my conditions this would include no sleep, scared constantly, always worrying, migraines most of the time daily. Not leaving home unless I need food and feeling sick and dizzy with worry.

Since coming here I have noticed a changed in myself and how much more confident I have become. Since being with other patients and talking to them daily I feel this has help deal with my social anxiety and the ability to open up and talk about my thoughts to staff. I never thought I would be able to do it, but look at me now giving feedback to staff members I have just met. This is a big step for me but I have been encouraged by staff to do these sorts of things. They always say it’s the small steps that matters and with all these small steps they are making a path to recovery for me. The staff have been by my side throughout my recovery journey and have helped me so much and even they noticed how much I have improved from being in here. Honestly it was a very good decision to come here to receive treatment.

The consultant has very supportive and has been a great help to me. Everything has been brilliant with staff helping me cope with my conditions. I was honestly very shocked at the changed in the mental health service, I am so beyond happy at how much effort they are now putting into this service and it honestly has helped me a lot and I cannot thank the people enough who are responsible for this treatment!

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Responses

Response from Sinead Davidson, Ward Sister, Cloughmore Ward, Mental Health Inpatients, Bluestone Unit, MHD, Southern Health and Social Care Trust nearly 2 years ago
Sinead Davidson
Ward Sister, Cloughmore Ward, Mental Health Inpatients, Bluestone Unit, MHD,
Southern Health and Social Care Trust
Submitted on 28/07/2022 at 20:56
Published on Care Opinion on 29/07/2022 at 07:15


Thank you for your story. So good to hear your feedback.

Its good to hear and see an improvement in mental health services and we will continue to improve services to provide safe and effective care for all of our patients.

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