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Emergency Department

Posted By Reflectioncollection

"Emergency Department"

About: Royal Surrey County Hospital / Accident and emergency

(as the patient),

Having arrived at about 10am in the morning, at the time of writing I hadn't been offered, or given any water, or any food during the 21hrs since I arrived, which was spent in Resus and now EAU. 

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Responses

Response from Royal Surrey County Hospital 13 months ago
Royal Surrey County Hospital

Submitted on 27/03/2023 at 16:25
Published on nhs.uk at 20:30

Thank you for sharing your feedback with us. We value all feedback from patients and their families and have passed your comments to the relevant teams. We are very sorry that in this instance your experience at the hospital was not of the high standard we aspire to provide for patients. Please do contact our Patient Advice and Liaison Team by emailing rsc-tr.PALS@nhs.net if you would like further help. The team provides an impartial service to anyone who uses our hospital services and they offer support and advice with a range of issues. Kind regards from the Communications Team

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