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Care Opinion

Going the Extra mile

Story from nhs.uk

"Going the Extra mile"

About: Southend Hospital

After visiting the eye department on leaving I was trying to make my way back to the main entrance to get picked up by my lift.But I soon realised I was in trouble because I had drops put in at the clinic and I was struggling to see when I ask a nurse for help she was brilliant and took me to the entrance and made sure I was ok

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Responses

Response from Kelley-Elle Carvalho, Patient Experience Coordinator, Mid Essex Hospital Services NHS Trust nearly 2 years ago
Kelley-Elle Carvalho
Patient Experience Coordinator,
Mid Essex Hospital Services NHS Trust

Submitted on 25/05/2022 at 09:26
Published on Care Opinion at 09:26

Good morning,

Thank you very much for the great feedback. We will ensure this is passed onto the team at Southend.

Kind regards,

Patient Experience Team

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