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"Incredible staff"

About: Fairfield General Hospital

I attended the x ray dept on 21/5/2022 for a MIR scan. I was so terrified and even with my doctors sedative tablets I really didn’t think I could cope. The staff we so gentle and caring and really understood my fear. I was told what the procedure involved and assured they would be with me. The care and thoughtfulness they showed in preparing me was far beyond what I expected. They made sure I was warm and comfortable before the scan began and assured me throughout the 45 mins it took. I have nothing but the highest praise and deepest respect for the staff. They were patient and very understanding of my fear but I had nothing to worry about. A massive thank you to you all.

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Responses

Response from Fairfield General Hospital nearly 2 years ago
Fairfield General Hospital
Submitted on 25/05/2022 at 15:31
Published on nhs.uk on 26/05/2022 at 19:34


Dear Susan

Thank you for taking the time to tell us about your experience. Its great to hear how reassuring our staff were throughout your appointment. I will make sure to pass on your comments to the team.

Kind regards

The Patient Experience Team

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