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Great communication and care

Posted By fm88

"Great communication and care"

About: Maternity care (Wards 47, 48 & 50) / Labour suite maternity Maternity care (Wards 47, 48 & 50) / Maternity Assesment/Triage Maternity care (Wards 47, 48 & 50) / Maternity care (Ward 47)

(as a service user),

I went into labour and had 2 visits to the maternity assessment unit overnight before being admitted and subsequently having an emergency c section for foetal distress which was complicated by excess blood loss.

I felt that the care I received on the labour ward was excellent. Everyone including midwives, obstetricians and anaesthetists were very clear in their communication and reassuring in their manner. I did not have to wait long for an epidural when I asked for it.

Postnatal care was also good. The staff on the ward were clearly busy but they were always willing to help when asked and answer questions.

I would recommend this unit to others.

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Responses

Response from Gaynor Bird, Lead Midwife, Maternity, NHSGGC nearly 2 years ago
Gaynor Bird
Lead Midwife, Maternity,
NHSGGC

Submitted on 23/05/2022 at 14:21
Published on Care Opinion at 14:48

picture of Gaynor Bird

Dear fm88,

Congratulations on the birth of your baby and thank you so much for taking the time to give us feedback on your experience here at the Queen Elizabeth University Hospital. I am delighted that your care throughout your journey was excellent and that you felt that our full team were so clear in their communication and were reassuring during what must have been a very stressful time for you and your family.

I have passed on your positive comments to all of the team involved in your care and wish you our very best wishes as you recover and enjoy your time together as a new family.

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