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"The staff here are brilliant"

About: Craigavon Area Hospital / Trauma Ward

(as a service user),

I arrived here 4 days ago via the emergency department. I waited for around an hour before being seen by the triage nurse, then another couple of hours before being seen to by a doctor. I got an x-ray and other things before being brought in here. The emergency department was very hectic, but all the staff were excellent.

The staff here are brilliant, they are very professional and work very hard. The food is very nice, there is a great variety on offer too. The ice-cream for dessert is the best.

The staff provide me with great updates every few hours and let me know what medication I am receiving. The facilities are fine, sometimes the toilets are not very clean. I am comfortable here too.

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Responses

Response from Louise Currie, Professional Nursing Development Facilitator (Wards 1,2,3 Lurgan Hospital), Adult Community Services, Southern Health and Social Care Trust nearly 2 years ago
Louise Currie
Professional Nursing Development Facilitator (Wards 1,2,3 Lurgan Hospital), Adult Community Services,
Southern Health and Social Care Trust

Professional Nursing Development Facilitator Lurgan Hospital ward 1, 2 ,3

Submitted on 26/05/2022 at 12:20
Published on Care Opinion at 12:20


Dear Decde74,

My name is Louise and I am the Ward Sister on Trauma ward.

Thank you for taking the time to share you're feedback. I am glad your stay in Trauma Ward was a positive one and I will share this with all staff.

I hope you are recovering well and wish you a speedy recovery.

Kind regards

Louise

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