This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Excellent, friendly and speedy :)

Story from nhs.uk

"Excellent, friendly and speedy :)"

About: James Paget University Hospital

Thank you! I cannot believe how quickly, efficiently and pleasurable(!?!) our experience was with you on Sunday 15/05/22 :)

My 3 year old Son had hurt his ankle and we were checked in, triaged and X-rayed in under 20 minutes!! BRAVO!!

As we were visiting the area for the weekend I expected the day to be a write off if I am honest, as our local A&E there is usually a 3 hour wait minimum no matter when you have to go. Imagine my surprise and elation at such a short visit!

Everyone working in the ED and X-ray departments need a MASSIVE pat on the back for being exceptional in all areas!

Such a credit to you and the trust.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from James Paget University Hospital nearly 2 years ago
James Paget University Hospital

Submitted on 18/05/2022 at 15:35
Published on nhs.uk at 19:21

Dear Katie

Thank you for sharing your lovely feedback regarding your son's recent experience in ED and the X ray Department. I have shared this with the teams involved, who will be pleased to learn that they had such a positive impact. I do hope that your son's ankle is feeling much better.

Kind Regards

Amanda Hood

Head of Patient Experience and Engagement

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k