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All the members of staff up on the ward are wonderful

Posted By Emmgh49

"All the members of staff up on the ward are wonderful"

About: Craigavon Area Hospital / 4 North Surgical Craigavon Area Hospital / Emergency Department Northern Ireland Ambulance Service

(as a staff member posting for a patient/service user),

I’ve been on this ward for a week now and I was admitted over to the hospital via an ambulance. The ambulance arrived within an hour or so and the emergency department was busy. All the paramedic staff where lovely and friendly, which was great. I stayed in ED for one night and then someone brought me up to 4 north. All the members of staff up here are wonderful there such a hard working group of people, and I’m very thankful to be in their company during my hospital journey. The food has not been great, especially the dinners and lunches I think the breakfast is okay, as it is similar to what I would eat at home. The idea of adding a toilet into one of the bays is good as there wouldn’t be as many people using it and it would be hopefully cleaner. As some times the toilet facilities on the ward can get very dirty at times due to all of the patients having to share.

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Responses

Response from Tracey McGuigan, Lead Nurse Surgery, Craigavon Area Hospital, Acute Directorate, Southern Health and Social Care Trust nearly 2 years ago
Tracey McGuigan
Lead Nurse Surgery, Craigavon Area Hospital, Acute Directorate,
Southern Health and Social Care Trust

Submitted on 17/05/2022 at 13:40
Published on Care Opinion at 13:40

Tracey McGuigan, Lead Nurse SEC, SHSCT

Thank you for taking the time to give feedback on your recent hospital admission to 4 North.

As Lead Nurse for 4 North, I thank you for your very kind words. I will ensure your feedback is shared with the Team.

I wish you a speedy recovery.

Kind Regards

Tracey McGuigan

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Response from Neil Gillan, Co-Production & Partnership Lead, Quality, Safety & Improvement, Northern Ireland Ambulance Service nearly 2 years ago
Neil Gillan
Co-Production & Partnership Lead, Quality, Safety & Improvement,
Northern Ireland Ambulance Service

Submitted on 17/05/2022 at 14:27
Published on Care Opinion at 14:27

picture of Neil Gillan

Dear Emmgh49

Thank you for sharing your valued feedback. It was so reassuring to hear about the friendliness of the NIAS paramedics. I wish you the best with your recovery.

Best wishes

Neil

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Response from Emma McCann, Ward Manager 4 North, Acute Directorate, Southern Health and Social Care Trust nearly 2 years ago
Emma McCann
Ward Manager 4 North, Acute Directorate,
Southern Health and Social Care Trust

Submitted on 23/05/2022 at 16:13
Published on Care Opinion at 16:13

I thank you for taking the time to share your feedback. Your kind words mean a lot to the team in 4North.

As Ward sister I will ensure this feedback is shared with the entire team.

Best wishes

Emma Mc Cann

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