"Needs new management "

Over the last few years this surgery has got worse, specifically when it comes to the GPs! I can't give any negativity to the nurses or reception because I've always been dealt decently by them. A few month ago a 'lead' Doctor made an appointment for me to see another Doctor regarding a growth I had growing just inside my anus, when l turned up for the appointment and was called out by this Doctor he was acting a little strange in my presents, he did not have patient skills at all, I felt very uncomfortable in front of him but carried on to be examined. This Doctor in question said that there was a skin tag inside my anus but before he could suggest a treatment plan he needed to talk to the 'lead' Doctor! I ask this Doctor should I call him back and he said no, he said he will get back to me; to date, nothing, he did not get back to me at all. Now a few weeks back this Doctor in question rang me regarding another health problem, I actually thought he rang me to discuss the growth that was growing in my backside but he didn't even mention it so I cut off the skin tag myself which bleed quite a lot. The whole point of this review is that this doctor in question could not be decent anough as a medical professional to get back to me over a simple thing as a skin tag, was I going to trust this Doctor in question who was now on the phone asking me about my mental health! No I don't think so because this Doctor has no clue about patient care at all. I partly blame the 'lead' Doctor for this and obviously the Doctor in question. I have cancelled my appointments on three occasions now when I know that this 'lead' Doctor or the other Doctor in question is going to see me. Please, you choose this job type and you know what's involved so be professional and respectful to your patience.