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"Extra Special Care"

About: New Cross Hospital / Accident and emergency

(as the patient),

I have been to NewCross Hospital many times for various minor issues. I went there today at 7am after slipping and smashing my foot into a wall. Sober by the way. I was blown away today by how well organised the A&E department was. I was seen for triage quickly and then a lovely man called Justin from Minor Injuries called my name. He was a delight, very caring, thorough with a great sense of humour. He had my injury sorted with no fuss within minutes, he gave advice and I was on my way in 15 minutes. People like this need to be valued. 

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Responses

Response from Christine Rock, Patient Experience Advisor, The Royal Wolverhampton NHS Trust nearly 2 years ago
Christine Rock
Patient Experience Advisor,
The Royal Wolverhampton NHS Trust
Submitted on 13/05/2022 at 16:23
Published on Care Opinion at 16:23


Thank you very much for taking the time to post comments regarding your recent patient experience.

I will share your comments with our staff and wish you well with your recovery.

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement

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