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"Very bad practice"

I have lung amd bowel cancer, had radiotherapy in the last few weeks, got a urine infection, hospotal told me to contact gp,could not get hold of anybody had to go down, told to do a water sample and take back, call back in later that afternoon, no idea, told it could take a week, i explained it was the doctor checking my sample, had to walk out, still waiting after 2 days.

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Response from Jo Loughborough, Senior Nurse, Patient Experience, Northern Lincolnshire and Goole NHS Foundation Trust nearly 2 years ago
Jo Loughborough
Senior Nurse, Patient Experience,
Northern Lincolnshire and Goole NHS Foundation Trust
Submitted on 16/05/2022 at 11:33
Published on Care Opinion at 11:33


Good morning

I do hope your GP has resolved your issue for you. If any of this relates to care given within the Trust please contact our PALs team to discuss this further on:

03033 306518 or email: nlg-tr.PALS@nhs.net, and we will do all we can to help.

Kind regards

Jo Loughborough

Lead Nurse Patient Experience

Northern Lincolnshire and Goole NHS Foundation Trust

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