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"The care has been out of this world."

About: Daisy Hill Hospital / Daisy Paediatric Ward

(as a staff member posting for a carer/relative),

We had a GP referral so were taken straight up to daisy ward.

The daisy ward is brilliant, I cannot fault it. This place is amazing for children especially with the colours, stickers and the way it is so bright. We had open access it was excellent being able to ring in when we have a question and being able to get answers relieved so much stress. We had no wait in the daisy ward, we got seen to immediately by a doctor.

The staff are lovely and so kind. I love the way they speak to my son as well as me, they make him included in the conversation.

The care has been out of this world.

The doctor Nicola, the student nurse and Jennifer were all outstanding.

I have nothing negative to point out only positive things.

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Responses

Response from Jodie Kenny, Lead Nurse for Acute Paediatric Services DHH, CYP, Southern Health and Social Care Trust nearly 2 years ago
Jodie Kenny
Lead Nurse for Acute Paediatric Services DHH, CYP,
Southern Health and Social Care Trust

Daisy Ward DHH, Daisy Short Stay Paediatric Assessment Unit, Clanrye Children and Young People’s Outpatients, DHH Special Care Baby Unit DHH

Submitted on 12/05/2022 at 16:17
Published on Care Opinion at 16:17


picture of Jodie Kenny

Dear Shagq75,

Thank you for your very kind words and for sharing your experience with us via Care Opinion; it really is appreciated. I am delighted that you have been so well supported and kept fully informed throughout your stay. It is understandably a very stressful time so I am pleased to hear that you felt very support by both the medical and nursing teams. Our team are passionate about providing family-centred care that is inclusive of the child/young person. I will be delighted to share your feedback with Nicola, Jennifer, our students and the wider team.

I hope your son has made a full recovery and I wish you all the best.

Kind regards,

Jodie

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