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Outstanding care

Posted By Horniwink

"Outstanding care"

About: North Devon District Hospital / Orthodontics

(as the patient),

I was very worried about my tooth extraction at Barnstaple hospital as I have had bad experiences with previous dentists. I can’t praise the 2 nurses and dentist that dealt with me enough. The dentist was amazing, explaining everything , so gentle and his patient care and understanding was wonderful.  Why can’t everyone be like that?

I can’t remember his name but it started Mr M, so I hope this gets read by the right people. Thank you so much for your outstanding care 👏👏

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Responses

Response from Jennifer Smallridge, Senior Dental Nurse Maxillofacial & Orthodontics (Northern Services), Maxillofacial & Orthodontics (Northern Services), Royal Devon University Healthcare NHS Foundation Trust nearly 2 years ago
Jennifer Smallridge
Senior Dental Nurse Maxillofacial & Orthodontics (Northern Services), Maxillofacial & Orthodontics (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 12/05/2022 at 15:09
Published on Care Opinion at 15:09

picture of Jennifer Smallridge

Dear Horniwink

I'm pleased to hear that your experience here with us was a positive one and I hope that it will have gone some way to restore your confidence and reduce your anxiety. I think the clinician you saw was Dr Watts and I will pass on your kind comments about his gentleness and understanding. I will also share this feedback with the whole nursing team.

Many thanks for taking the time to give your positive feedback, it is much appreciated.

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