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"Excellent care"

About: Forth Valley Royal Hospital / Cardiology

(as the patient),

I recently had to go into hospital to have a cardio version (heart shocked) from the minute i arrived i was well looked after by my 2 nurses,Leanne + Julie,everything that they did to me was explained before it was done,if i had any questions they answered them for me,they made me feel at ease from the minute i went in,after the procedure they were there with me constantly checking my blood pressure etc,making me a cup of coffee (de caff) + making sure i had something to eat,all the while asking me if i felt ok,these ladies were absolutely amazing + i cannot fault them in anything they did,these ladies are an absolute godsend to the cardiology day ward,thank you ladies fir everything you did for me i really appreciate it.

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Responses

Response from Catherine Labinjoh, Consultant Cardiologist & Clinical Lead for Cardiology, Cardiology, NHS Forth Valley nearly 2 years ago
Catherine Labinjoh
Consultant Cardiologist & Clinical Lead for Cardiology, Cardiology,
NHS Forth Valley

Hospital doctor, specialising in Heart Disease

Submitted on 05/05/2022 at 17:47
Published on Care Opinion at 17:47


picture of Catherine Labinjoh

Dear Madmitch73

It is lovely to hear of your positive experience of being in the Cardiology Day Unit for your cardioversion and I am delighted to hear that you have been looked after so well. Julie, Leanne and all the team take great pride in supporting patients through this procedure which can be quite daunting. It's great to hear that all your needs were met (including de-caff!)

I agree with you - the cardiology team are a godsend to our service. They help us help our patients in so many different ways. I am pleased it went so well for you and I will be sure to let them know.

Thanks for your feedback

Catherine

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