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"You rock Westmarc"

About: WestMARC (West of Scotland Mobility and Rehabilitation Centre)

(as a service user),

I got my new chair today! So many things I can speak about so do bear with me during this little ramble.

First of all, I was quoted a 12 week wait and only waited 8 before picking the chair up today. Which is absolutely brilliant and i’m really glad that Westmarc are able to hit under the target wait times. 

My chair is a Quickie Argon 2 in Flamingo Glitter. I nearly started sobbing upon seeing it! It was absolutely everything I could ever ask for in a chair. It has a 3 inch camber, foldable push handles, a swing away anti tipper, a static singular footplate and the perfect sized castors (I think 3/4 inches?) 

I felt such a massive difference in my seating position and felt so much more comfortable in this chair. I felt like I was gliding on the ground. I tried it in the little gym hall thingie over the bricks and didn’t feel a single bump. It was so incredibly smooth. The new brakes are brilliant and feel much more stable than my previous chair. It feels like i’m sitting IN the chair, instead of on top of it. It feels as if it’s a part of me instead of an external accessory. And oh my goodness, cannot say thank you enough for the beautiful colour. Who knew a bright pastel pink with ACTUAL glitter would be provided by the NHS?! The colour choices are absolutely amazing and i’m so thankful I got to pick this beautiful colour.  

All in all, I cannot say thank you enough. This chair will (and has already in the hour I’ve had it) changed my life. Not only does it meet all my needs in the technical essence, but it fits my personality and I don’t feel ashamed or embarrassed of my chair. If anything, I want to show the whole world! 

Thank you so much, to the clinicians and reception staff for their mass amount of empathy and kindness towards me and always meeting my energy with my excitement. I don’t think I could’ve done this journey by myself without the amazing support given to me by all the staff at Westmarc. You should be beyond proud of yourselves. 

You rock Westmarc!! 

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Responses

Response from Angela McLaren, Operational Service Manager, WestMARC, NHS GreaterGlasgow and Clyde nearly 2 years ago
Angela McLaren
Operational Service Manager, WestMARC,
NHS GreaterGlasgow and Clyde
Submitted on 06/05/2022 at 18:00
Published on Care Opinion at 18:00


picture of Angela McLaren

Good afternoon WeeJJx

Thank you for posting your continued journey with WestMARC on Care Opinion.

As I look back at your posts over the last 11 months, as a service user, you share so much about your experience in working with our dedicated clinical team. Its a joy to read.

I was delighted to read of the positivity, care and commitment you have received, how much this has meant to you by giving you a new found confidence.

The staff will be overjoyed to read your kind words and I will ensure they know what an amazing job they have done.

Best wishes

Angela

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