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Exemplary practice

Story from nhs.uk

"Exemplary practice"

About: Eastbourne District General Hospital

I have visited this dept. twice in the last couple of months and on both occasions I was seen quickly with no waiting time. The staff were friendly and helpful and, on the second occasion (4th May), were also efficient and professional. I would like to mention them by name (but I understand that I can't) as they demonstrated all that is good in the NHS and I can't praise them highly enough.

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Responses

Response from Eastbourne District General Hospital nearly 2 years ago
Eastbourne District General Hospital

Submitted on 21/07/2022 at 12:51
Published on nhs.uk at 18:10

Dear Alison,

Thank you for taking the time to leave us such kind feedback about your recent experiences of care at Eastbourne District General Hospital; we very much appreciate it.

The Trust has continually strived to provide a high standard of care in what has, and continues to be, extremely busy and challenging times, and so we are delighted to read this has been your experience. It is also very important to us that patients are treated not only appropriately and professionally but with kindness, compassion, dignity and respect to meet our core values.

We hope you have recovered from or are accessing the necessary treatment for the symptoms you presented with, and are otherwise well. Take care Alison, and keep safe.

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