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Reassured and put at ease

Posted By Laued45

"Reassured and put at ease"

About: Russells Hall Hospital / Gynaecology

(as the patient),

I just want to say a massive thank you to the kind nurses who made me feel at ease and understood how nervous I was. I was so nervous going in today but the nurses really did go above and beyond to make me feel at ease and reassurance on everything that was happening. Thank you again you are true angels 

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Responses

Response from Amirah Shaikh, Patient Experience Administrator, Patient Experience, The Dudley Group NHS Foundation Trust 2 years ago
Amirah Shaikh
Patient Experience Administrator, Patient Experience,
The Dudley Group NHS Foundation Trust

Submitted on 05/05/2022 at 15:35
Published on Care Opinion at 15:35

Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star.

It is great to hear that staff were able to put you at ease and reassure you during what must have been a difficult time. Your kind comments have been shared with the team and senior management who will be pleased to hear of them.

All the best and take care.

Patient Experience Team

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