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Satisfied and safe in the care she provides

Posted By equuleusek37

"Satisfied and safe in the care she provides"

About: Ealing Hospital / Gastroenterology

(as the patient),

I have been under the care of Dr. Stafford for approximately 12 months.

I feel she has been very kind and dedicated in her work with me and I have felt an immense trust in her as a result. She demonstrates that she cares about her patients and her work. She is approachable and takes my views into consideration with my care, a trait I feel is very important in healthcare professionals. Dr. Stafford poses excellent communication skills and on concluding consultations I feeling satisfied and safe in the care she provides.

I would like Dr. Stafford to be made aware of this praise for her and would request it be passed onto her superiors. 

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Responses

Response from Anjali Patel, Patient Experience Manager, London North West University Healthcare NHS Trust nearly 2 years ago
Anjali Patel
Patient Experience Manager,
London North West University Healthcare NHS Trust

Submitted on 20/05/2022 at 10:03
Published on Care Opinion at 10:03

Thank you so much for taking the time to leave such fantastic feedback. It is very heartening to hear when we get it right.

We will of course share your very kind words with Dr Stafford and the Divisional Manager for the Gastroentrology Team who I am sure will be very pleased to hear that their good work has been recognised in such a way.

Thank you once again for taking the time to share your experience with us.

Pippa Kashmiry

Patient Experience Team

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