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"I was so nervous at first but was put at ease straight away"

About: The James Cook University Hospital / Trauma and orthopaedics

(as a service user),

I was so nervous at first but was put at ease straight away, the ward staff where amazing, so helpful.

My gratitude is also for the surgery crew, they did everything to keep me at ease. It did help that the surgeon was handsome xxx

Thank you for that.  

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Responses

Response from Jen Little, Patient Experience and Involvement Lead, South Tees Hospital NHS Foundation Trust 2 years ago
Jen Little
Patient Experience and Involvement Lead,
South Tees Hospital NHS Foundation Trust
Submitted on 04/05/2022 at 11:54
Published on Care Opinion at 13:25


Dear Tangowb77

We are very pleased to hear that you have had a good experience with our orthopaedic and trauma team and surgery crew and they were able to calm your nerves and put you at ease.

We will of course share your kind words with the team who will very much appreciate you taking the time to share your experience. We hope you are recovering well from your procedure.

Kind regards

Jen Little

Patient Experience and Involvement Lead

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by tangowb77 (a service user)

Thank you for your reply, I’m so happy I got an handsome surgeon to help with my nerves xx

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