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"Thank you to the Grampian Sexual Health Service"

About: Aberdeen Community Health Village / sexual health

(as a service user),

I have attended this clinic in Aberdeen 3-4 times over the last ten years. Normally I have attended due to concerns over a potentially contracted STI (sexually transmitted infection), to be tested, or with an urgent issue as was the case last week.

I have always been treated with respect, and with the appropriate urgency related to the issue at the time. Last week I had a re-activated HSV-1 rash, and was able to see the doctor the same day, receiving needed medication and testing to determine the cause of the problem. Results of the testing were delivered within a few days, and included the needed context and explanation by both doctor and nurse over the telephone.

In particular I would like to particularly commend Dr Butt and Rachel with the nursing team.

This service is a great value to the community.  Keep up the good work and thank you again.

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Responses

Response from Jennifer Matthews, Deputy Service Manager, Grampian Sexual & Reproductive Health, Aberdeen City Health & Social Care Partnership nearly 2 years ago
Jennifer Matthews
Deputy Service Manager, Grampian Sexual & Reproductive Health,
Aberdeen City Health & Social Care Partnership
Submitted on 03/05/2022 at 12:18
Published on Care Opinion at 14:15


Dear authenticgb56,

I would like to thank you for taking the time to post this feedback on Care Opinion regarding your experience with us at Sexual Health over the last 3-4 years.

I am extremely pleased to hear about your positive time with us in clinic and that your health concerns were addressed with appropriate urgency and in a professional manner.

Your feedback will be shared with Dr Butt, Rachel and the whole team in the Sexual Health service, they will be delighted to read your kind words.

Many thanks,

Jennifer (Support Manager)

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