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Not the experience i would have liked

Story from nhs.uk

"Not the experience i would have liked"

About: Hammersmith Hospital

I was admitted in ward A8 The catering staff were brilliant food was lovely top marks to them.

Sadly a lot of nurses acted very unprofessional compassion was zero you were just a number to them the nurses hub was like a drunken night out a lot of shouting screaming etc which rang down the corridors not professional. No one seemed bothered about the patients wellbeing.

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Responses

Response from Hammersmith Hospital 2 years ago
Hammersmith Hospital

Submitted on 27/04/2022 at 11:22
Published on nhs.uk at 11:38

Dear Sender

Many thanks for taking the time to contact PALS at Imperial College Healthcare via the NHS Choices website. I am very sorry to read of your experience while a patient on A8 ward at Hammersmith Hospital. I will forward your concerns to senior management in A8 and General Surgery. If you would like to contact me with your name and date of birth by I will be more than happy to put your name to this feedback. If you would like feedback from the ward manager then I can try and arrange this also. My email address is john.ward22@nhs.net.

Many thanks and kind regards

John

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