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Care Opinion

Everyone was brilliant

Posted By pelicanrf85

"Everyone was brilliant"

About: Queen Margaret Hospital / General Surgery

(as the patient),

Today I visited the Queen Margaret hospital in Dunfermline for my triple hernia operation. From the first person who greeted me at the door to the reception staff, the nurses and Mr. Bennet the surgeon, everyone was brilliant. So caring and helpful and I really like how they explained everything in clear detail. The lady who cleaned the ward was lovely and also helpful as I need a face mask.

Everyone a total credit to the NHS.

I’m home now reading all the information leaflets. Clear information. All in all I’m a very happy 63 year old tonight and hoping my recovery goes without a hitch.

Thankyou everyone.

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Responses

Response from Arlene Brown, Head of Nursing, Planned care, Planned Care, NHS Fife 2 years ago
Arlene Brown
Head of Nursing, Planned care, Planned Care,
NHS Fife

Submitted on 29/04/2022 at 21:40
Published on Care Opinion at 21:40

picture of Arlene Brown

Dear Pelicanrf85,

Thank you for sharing your positive feedback on care opinion. The theatre, nursing, admin, domestic staff and your surgeon Mr Bennet will be really pleased to read your post and to know that you were happy with the care and communication.

I wish you well with your recovery and it is good you have been reading the information leaflets!.

Regards Arlene

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