"Claustrophobic patient - top service! "

I visited Heath Lodge for an MRI yesterday on my back, after failing at another MRI due to claustrophobia. Heath Lodge were fabulous with me even before my actual appointment. However, the day came and to be honest I was terrified. My sister came along, due to possible sedation happening, but I’m so pleased to say I didn’t need the sedation in the end. Yes I was scared, BUT the actual MRI scan was nothing like my mind had pictured it. The machines are amazing but what really puts you at ease are the wonderful staff, without them it would have been a much more challenging process - I am forever grateful. Additionally, the fact they let my sister be with me and she was able to hold my shoulder and reassure me was above and beyond my expectations and really allowed me to get through the scan (alongside the regular updates and talking through the process by the consultant). Thank you so much - my experience of an MRI before that had been terrifying but you’ve done so much to ease my mind and if I need another MRI I’d certainly be back to Heath Lodge. Thank you again.