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"Unable to get an appointment"

About: The Mandeville Practice

(as a parent/guardian),

After 2 weeks of trying to get an appointment for our 5 year old daughter we had to call 111 as myself and partner were on hold for 40min each from 8am to get an appointment today with surgery.  111 called us back and we have been advised by them to get an appointment at our surgery.  After 10 minutes on phone to nurse/doctor at 111 we have had to go out of area, 15 miles away, to get our daughter seen too.

We find this a very poor practice and are thinking of moving surgeries. None of our children or ourselves are ill, and we think the surgery has gone downhill in the last 2 years.

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