"Appalling treatment"

I never slate the NHS but sometimes something just needs to be said.

Who discharges an 83 year old woman at midnight.

Mum has always been 100% independently mobile. On Tuesday she had major spinal surgery at Chorley hospital, was discharged Wednesday with no pain relief or care plan? Suddenly Thursday cannot walk due to pain levels and other issue's. Advised by GP to just keep up with the paracetamol !!!!!!!!!

She was in so much pain, unable to walk, & had leg swelling an ambulance was called resulting in her going to A&E at Blackpool Victoria with suspected DVT. She was then left on a trolley in A&E until till 23.30 from 5.30am (no visitors allowed so on her own) no attempt to mobilise her was made 1 sandwich given in all that time at one point she was going to be sent for an MRI scan until it dawned on them she has metal clips closing the wound site on her back !!!!!!!!!!!!!!. The staff insisted mum was 4 weeks post-op she was 4 days, its a good job shes an intelligent woman, they just assumed as she's 83 that she was confused...

16 hours after arriving in A&E at 10pm advised she's to be admitted to the ward. At 11.30 pm my sister gets a call to collect mum she's being discharged on a couple of tramoldol (even though morphine isn't touching the pain)

Continuity of Care, Communication, Empathy, Dignity none of these were taken into consideration. Shame on this department hopefully this isnt a reflection on tne rest of the hospital

We are fuming and absolutely disgusted.