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"Accessing CAMHS crisis team"

About: Nottinghamshire Healthcare NHS Foundation Trust / Child and Adolescent Mental Health Services - Crisis Team Nottinghamshire Healthcare NHS Foundation Trust / Child and Adolescent Mental Health Services – Inpatient QMC mental health inpatient services

(as a parent/guardian),

My daughter was admitted to QMC for a second overdose in 12 months. She has also self harmed for over 2 years. Whilst care at QMC was very good, I found the CAMHS crisis team to be poor. It added nothing to the discharge other than a longer wait. We took nothing useful away from their input. The follow-up was 2 weeks after the overdose and because my daughter didn’t want to engage with counselling, the nurse said there wasn’t anything else they could do other than signpost me to websites. I was advised to lock away meds and sharp objects. My daughter was keen to try medication to stabilise her moods but she was told that this won’t solve her problems, it will only numb them and I was told that team didn’t prescribe anyway. If I wanted to go down the medication route then I needed to google SPA and do the referral myself - which apparently went to another area of CAMHS. So much for a single point of access. I’ve done this but have heard nothing back. It is an absolute joke and a complete waste of time. In my opinion, children are being failed on a massive level. The service did absolutely nothing for a clearly mentally unwell child. What more does someone need to do to get proper mental health care if overdosing on paracetamol doesn’t qualify? 

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Responses

Response from Helena Marren, CAMHS Crisis Team Leader, CAMHS Crisis and Liaison team, Nottinghamshire Healthcare NHS Foundation Trust 2 years ago
Helena Marren
CAMHS Crisis Team Leader, CAMHS Crisis and Liaison team,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 14/04/2022 at 16:38
Published on Care Opinion at 16:44


Dear Outflowjt76

I am sorry to hear that you and your daughter found recent experience with CAMHS Liaison unhelpful, particularly in context of what I can only imagine to be an already difficult time for you and your family. Thank you for leaving this feedback and highlighting this. I would like to invite you to contact myself or my fellow CAMHS Liaison Clinical Lead on 0115 8440560 so that we can arrange a convenient time to go through your experience. Alternatively if you wish to email us on camhscrisisteamclinical@nottshc.nhs.uk I can call you back.

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