I noticed I was experiencing chest pains at home and I called 999. Within about 5 minutes Aidan, one of the paramedics arrived in a rapid response car. He was brilliant, his calm demeanour really set me at ease and he was so professional throughout my interaction with him. I really appreciate everything he did for me and I would like to thank him for how reassuring he was in a stressful experience.
When I arrived in the emergency department I didn’t know what to expect. I was seen very quickly and Dr Ross was absolutely fantastic – she was very kind to me and, along with the nurses, she ensured I was well looked after in the department.
The medical ward I am on could not be nicer. I consider myself to be very lucky to have received such exemplary care. All the staff are very nice and are very professional. There was a young nurse on last night who was very caring, and Anna is incredibly good at her job - she is absolutely wonderful.
On the whole I have had a very positive experience, my only issue is with the visiting. I would like to be able to have family members come in and visit me but I understand that this just isn’t possible with Covid. Fionnuala, the PCE feedback assistant sign posted the virtual visiting service for me and I think I will have a look into this.
"I was well looked after"
About: Daisy Hill Hospital / Coronary Care Daisy Hill Hospital Coronary Care BT35 8DR Daisy Hill Hospital / Emergency Department Daisy Hill Hospital Emergency Department BT35 8DR Daisy Hill Hospital / Male Medical Daisy Hill Hospital Male Medical Newry BT35 8DR Northern Ireland Ambulance Service / Emergency ambulance response Northern Ireland Ambulance Service Emergency ambulance response Belfast BT8 8SG
Posted by Fioew57 (as ),
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