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Care Opinion

Our wheelchair

Posted By homamjn59

"Our wheelchair"

About: Bromley Healthcare / Wheelchair and special seating

(as a service user),

Bromley wheelchair service are incredible slow at answering the phone and even slower to resolve any problem. If you live in Bromley and need a wheel chair, move! Unless you are paying for it your self, in which case we will be round first thing in the morning.   This is our experience over the last twenty years and it is as bad today as ever, 

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Responses

Response from Safer Care Team (Feedback), Safer Care Team, Bromley Healthcare 2 years ago
Safer Care Team (Feedback)
Safer Care Team,
Bromley Healthcare

Submitted on 12/04/2022 at 17:02
Published on Care Opinion at 17:02

Dear Homamjn59,

Thank you for taking the time to provide this feedback regarding contacting the Wheelchair Service. I am sorry to hear that this has been your experience.

I would be grateful if you could provide me with your contact details to bromh.feedback@nhs.net, so I can look into this for you.

With best wishes,

Mercy Akinnifesi

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