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"It wasn’t busy, the staff were very welcoming"

About: Sexual Health Services - Telford and Wrekin (Open Clinic)

(as the patient),

Arrived a little bit earlier then my appointment time. I wasn’t in the waiting room very long.

The nurse was gentle and I asked her not to tell me when she was putting the needle in so we kept talking, throughout the whole procedure the only thing I actually felt was the numbing solution going into my arm.

I was also given free condoms as it takes a week for the new implant to properly start working.

I like how Bishton Court have their booking system now as a few years ago it was a sit and wait. My consultation was done over the phone and then an appointment was booked.

It wasn’t busy, the staff were very welcoming.

The only thing I would say is there does need to be a customer car parking as the building is tucked out of the way and there’s no car parking spaces for customers.

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Responses

Response from Holly Evans, Administration, Specialist, MPFT 2 years ago
Holly Evans
Administration, Specialist,
MPFT

Receptionist/Administrator for Telford and Wrekin sexual health services

Submitted on 19/04/2022 at 09:55
Published on Care Opinion at 09:55


picture of Holly Evans

Thank you for your letting us know about your recent experience. We are getting good feedback in relation to our telephone consultations and booked appointments, and we will endeavor to continue providing this for our patients. We are pleased you were happy with our service.

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