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Long wait for a rheumatology appointment

Posted By TAG5

"Long wait for a rheumatology appointment"

About: Manor Hospital / Rheumatology

(as the patient),

Rheumatology appointment.  After waiting for 18 months I had a telephone appointment in November. The doctor concluded they needed to see me in person. I waited again for a face to face appointment. This was changed the day before to the telephone again. The outcome was me being told I needed to be seen in person again!

I was sent an appointment for May 2022 but today I received a rescheduled appointment for November 2022.

I am in constant pain something that I told the doctor in my first consultation. I have now been waiting over 12 months again to see someone. This care is absolutely appalling.

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Responses

Response from Garry Perry, Associate Director Patient Relations & Experience, Patient Relations, Walsall Healthcare NHS Trust 2 years ago
Garry Perry
Associate Director Patient Relations & Experience, Patient Relations,
Walsall Healthcare NHS Trust

Responsible for the Trust Complaints, PALS & Patient Experience team

Submitted on 11/04/2022 at 14:20
Published on Care Opinion at 14:20

picture of Garry Perry

Good afternoon TAG5

I am sorry for the experience you have described. Can you please contact Patient Relations on 01922 656463 or via patientrelations@walsallhealthcare.nhs.uk

It would also be helpful to advise what Trust this relates too so we can ensure the correct team look into the concerns raised.

Regards Garry

Garry Perry

Associate Director

Patient Relations and Experience

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