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Good service but still waiting for results 6…

Story from nhs.uk

"Good service but still waiting for results 6…"

About: King George Hospital

I had an ultrasound followed by hysteroscopy and was told by Consultant that i would get a letter within 4 weeks with the results.It is 6 weeks now and still no letter.Phoned the secretary on the number the Consultant gave me and left a message.She phoned back and said biopsy was clear but still i need the letter to reassure me.I am so worried i cannot sleep at night.

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Responses

Response from King George Hospital nearly 2 years ago
King George Hospital

Submitted on 03/05/2022 at 17:47
Published on nhs.uk on 04/05/2022 at 15:32

Thank you for taking the time to provide us with your feedback, I am so sorry to hear the concerns that you have raised and the delays you have experienced in obtaining your results. I would urge you to contact our Patient, Advice and Liaison Service as they will be able to help you get this resolved. They can be contacted on 01708 435 454 or by email, bhrut.pals@nhs.net. Once again, thank you for taking the time to make us aware of your experience.

Kind Regards

Kathryn Tompsett

Divisional Director of Women and Child Health

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