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Care Opinion

Pleased with change of system

Posted By runningfe99

"Pleased with change of system"

About: Barnstaple Health Centre North Devon District Hospital / Covid swabbing unit

(as the patient),

I just wanted to say I am very very pleased the system for covid testing has been made much much easier. Previously my son has had to drive me about 27 times for screening test prior to appointments to Bude. The drive is an hour and half there and the same back. Since changing the system this has stopped and I can now get my tests locally which is more convenient and helpful. One time the lady even came to my front door and swabbed me there. Very grateful for this change.

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Responses

Response from Christine England, Clinical Support Nurse Lead, Covid Swabbing Unit, Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Christine England
Clinical Support Nurse Lead, Covid Swabbing Unit,
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 14/04/2022 at 09:23
Published on Care Opinion at 09:23

picture of Christine England

Hi,

My name is Christine and I am a nurse in the Covid team.

Many thanks for your feedback in relation to your swabbing experience. I am so glad that the changes we have implemented has been easier for you, and appreciate how inconvenient the previous system would have been for you coming from Bude.

Once again thank you for taking the time to contact us, it is very much appreciated.

Best wishes

Christine

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