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No one answers the phone

Posted By claymar45

"No one answers the phone"

About: Royal Stoke University Hospital / Cardiology

(as the patient),

I had a pacemaker fitted. The next day I felt just as dizzy as before the fitting. Leaflet says phone the pacemaker clinic, but why? No one answers the phone. 

Very disappointing and worrying. 

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Responses

Response from Royal Stoke University Hospital 2 years ago
Royal Stoke University Hospital

Submitted on 01/04/2022 at 08:46
Published on nhs.uk at 22:34

Dear Patient,

I am so sorry to read of your poor experience in trying to contact the Pacemaker Clinic. I will share your comments with the team to ensure they are aware of your difficulties.

Kind regards

Rebecca Pilling

Head of Patient Experience.

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