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"Comfortable and positive throughout"

About: Victoria Hospital / Colorectal Unit

(as a service user),

I have been in and out of Victoria hospital Kirkcaldy whilst the GI team and ward 44 staff have offered excellent care to get to them bottom of what maybe the source of my ill health. 

Today I attended a colonoscopy as an in-patient. 

I wish to say to others who may be concerned regarding this procedure please don’t!

Dr Shams carried out the procedure assisted by Wilma and Kerry  and I felt completely comfortable and positive throughout. I took a small amount of medication and was reassured if more was needed they would administer.

I was able to listen clearly while they described what was being done every step and also lucid enough to question why. I am back in the ward now feeling comfortable and confident about the procedure and would not hesitate to have one again if required.

This is my second entry on this site as Dr Shams made things much easier for me to have an endoscopy in recent times therefore I was confident being in his care and that in turn helps.

Thank you to the hard working staff and GI team on ward 44.

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Responses

Response from Jennifer Louden, Senior Charge Nurse, Ward 44 Colorectal surgery and Gastroenterology, NHS Fife 2 years ago
Jennifer Louden
Senior Charge Nurse, Ward 44 Colorectal surgery and Gastroenterology,
NHS Fife
Submitted on 28/03/2022 at 18:41
Published on Care Opinion at 21:21


Thank you very much for sharing your kind feedback. It is lovely to read that you had such a positive experience both in ward 44 and during your coloscopy procedure.

I will be sure to share your feedback with the team who will be delighted.

Jen

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Response from Anna-Louise Jolly, Charge Nurse, Day Intervention Unit, NHS Fife nearly 2 years ago
Anna-Louise Jolly
Charge Nurse, Day Intervention Unit,
NHS Fife
Submitted on 14/10/2022 at 10:36
Published on Care Opinion at 14:25


Dear Greeneyes59,

Thank you for your feedback. I am very pleased to hear that you had a good experience during your time in Endoscopy. It is lovely for our nurses to hear such positive feedback and I will ensure this is passed onto Dr Shams also.

All the very best

Kind Regards

Anna-Louise

Charge Nurse- Endoscopy

Victoria Hospital

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